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Question: Water Heater Will Not Shut Off

Question

Why My Water Heater Will Not Shut Off?

My heater will not shut off it keeps burning. No matter how low or high i turn it. Burner only goes back to the pilot when i put it there. The heater is new. What is the problem?

Answer
Water heaters that will not shut off should not be taken lightly as this can cause a deadly explosion. Common cause of a continuously running water heater is a faulty control valve. You must shut off gas flow to heater immediately. Locate the gas control valve on the gas line to heater and shut it off. Also turn off...
Read full answers for why water heater will not shut off

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