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Question: Water Heater Will Not Shut Off

Question

Why My Water Heater Will Not Shut Off?

My heater will not shut off it keeps burning. No matter how low or high i turn it. Burner only goes back to the pilot when i put it there. The heater is new. What is the problem?

Answer
Water heaters that will not shut off should not be taken lightly as this can cause a deadly explosion. Common cause of a continuously running water heater is a faulty control valve. You must shut off gas flow to heater immediately. Locate the gas control valve on the gas line to heater and shut it off. Also turn off...

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